Terms and Conditions
1. Ace Weddings ability to deliver our services is dependant on us having adequate access to the venue and in some cases a site visit may be required. Costs may vary if access is unnecessarily challenging, we endeavour to inform you of our requirements and not later than 6 weeks before event and may require your cooperation to liaise with the venue.
2. All hired goods remain the property of Ace Weddings
3. During the period of hire, the hirer is solely responsibly for the hired goods and the hirer shall at all times be responsible for insuring all goods, from the time of acceptance of the goods until the time it is returned and accepted back into the possession of Ace Weddings.
4. Hired goods will be counted and checked when delivered and collected and our decision as to losses/damages will be final. The hirer may have a named representative present to check and agree the goods with our driver and countersign the delivery/collection note.
5. Any person not the hirer (i.e. hotel/venue employees and event co-ordinators) who sign a delivery/collection note are deemed to be authorised by the hirer.
6. Ace Weddings shall not be responsible for any injury or damage to persons or property arising from the misuse of any equipment purchased or hired. Ace Weddings shall in no circumstances be liable for any direct, indirect or consequential loss.
7. Shortage and damage to hired goods upon return will be charged according to the full replacement value at the time of hire (details of which are available on request). Shall the hirer wish to have any damaged goods returned for inspection Ace Weddings must be notified within 7 days of the hirer being informed of any such damage. Otherwise, the said items will be disposed of. Any goods returned are at the hirer’s expense.
8. Where applicable the hire period shall be deemed to continue until the goods are made available to Ace Weddings or returned to their possession. In the case of a late return of hired goods on the part of the hirer a hire charge equivalent to the daily hire rate will be made.
9. Unless other wise agreed hired goods must be available for collection at the delivery address. This will be arranged and documented in the provisional booking/contract, any adjustments must be mutually agreed in writing at least 14 days prior to the event. Any extra expenses incurred where journeys are made unnecessarily or delayed, will be charged accordingly.
10. Hired goods not belonging to Ace Weddings will not be accepted or collected by Ace Weddings. Any goods returned which do not belong to Ace Weddings will be notified to the hirer. Should they not be collected within 28 days Ace Weddings reserves the right to dispose of them. Should the hirer wish to have them returned to them then it is at the hirers expense
11. In the event of cancelled forward bookings, a date amendment or venue amendment will be accepted a minimum of 12 weeks in advance. However any cancellation/adjustment with less than 12 weeks notice will result in forfeit of deposit will minimum payment of 50% of the total cost as detailed in the contract will be paid by the client. Any cancellations within 14 days of the event will occur the full charge. Any items purchased or manufactured especially for the clients event will be charged in full once purchased/production has begun.
12. We make every effort to deliver, set up and collect at the times requested by the client and venue however, we cannot guarantee collection immediately after use from every venue at the same time. In this case it is the clients responsibility to ensure that any hired goods are kept dry and in a secure place until collected.
13. We will endeavour to source and supply specific items requested, however we reserve the right to use our discretion to supply an appropriate alternative where necessary and will ensure to communicate with the client at the earliest opportunity.
14, Once the deposit has been paid, the invoice will become a legally binding contract.
16. Save as expressly provided in this agreement, no amendment or variation of this agreement shall be effective unless in writing and signed by a duly authorised representative of each of the parties to it.
